Website
Need more than a page? CHL builds a fuller multi-page website on the same engine — with form enquiries landing in your dashboard. No separate website required.
CHL membership
Your business’s online home.
Built to do business, not just display it.
Create your presence, sell, take bookings, offer services, publish, get discovered and grow — through one connected CHL business ecosystem.
From£30/monthFounding Rate
One membership, every core toolCancel any timeFounding Rate protected while you stay active
01 · Build
Build a home for your business
Not a page about your business. The place your business lives online — with your story, your images, your colours and everything you offer, in one address people can find.
Business Page
A live CHL Business Page
Mobile
Business Page
A rich central presence for your business.
Overview, about, gallery, services, shop, events, reviews and contact — organised as pages people can move through, edited by you from your CHL dashboard. It’s public the moment you publish and it’s where everything else on this page connects back to.
- Pages & content Your story, opening hours, location and offer — structured, not a wall of text.
- Direct actions Email, call, share and “explore services” sit on the page itself.
- Mobile-first Composed for a phone screen, not shrunk to fit one.
Business identity
Design & palettes, branded headers, galleries, Image Studio and image trimming — your presentation, your colours and your photography, expressed the way you want.
02 · Operate
Run more of your business from one place
The parts of your business that customers actually touch — buying, booking, turning up, subscribing, asking — run from the same home. One dashboard behind all of it.
Services
Services & bookings
Offer services · Take bookings
Show what you do. Let people book it.
Publish your services with prices and detail, set your availability, and let customers book you directly. Bookings arrive in your inbox; card payments are handled for you.
Shop
Sell
A shop that is part of your page, not bolted on.
Products, digital products, orders, stock, refunds and disputes, wallet and payouts. Your shop lives as a section of your Business Page and takes card payments through CHL.
Menu
Menus · publishing
Publish
Menus, articles, galleries and updates.
Publish a full menu, write blog posts and articles, and keep your gallery fresh. Content that keeps people coming back — and none of it counts against your listing allowance.
Events
Events · tickets
Run events
Workshops, classes, gatherings and shows.
Publish what’s on, sell tickets, and check people in at the door. Your events appear on your Business Page and in CHL’s What’s On discovery.
Rentals
Offer rentals
Hire out equipment, space or vehicles from your page — rentals sit outside your listing allowance.
Subscriptions
Recurring offers
Memberships, boxes and repeat services, with your subscribers managed in one place.
Enquiries
Be contactable
Email and call actions on your page, plus website form enquiries delivered to your dashboard.
Money
Get paid
Card payments, wallet, payouts, commissions and refunds — the money side handled for you.
Dashboard
One place to run it
Orders, bookings, listings, content and plan & billing — one vendor dashboard behind everything.
03 · Be found
Your business isn’t an island.
Your CHL presence connects into a wider discovery ecosystem. What you publish on your Business Page can appear in CHL Explore — where people browse and search for local businesses, services, products, events and things to do.
Your businessBusiness Page
Explore · BusinessesA service you offerBookable or enquiry-led
Explore · ServicesA product in your shopPhysical or digital
Explore · ProductsAn event you’re runningClass, workshop, gathering
Events · What’s onSomething you’ve writtenBlog post or article
Local storiesCHL Explore also groups searches by need — “book a service”, “shop local”, “what’s on”, “read local stories” — so people arrive already looking for what you offer.
CHL Explore
CHL Explore · a services search
04 · Grow
Give people more ways to find you, return and recommend you.
Growth on CHL isn’t a separate product. It’s what happens when your page, your offers and the community around it are connected.
Share & be shared
Every Business Page carries a share action; your services, products and events each have their own link to pass on.
Reasons to return
Events, subscriptions, menus and updates give customers a reason to come back — and a reason to bring someone.
A network that introduces you
CHL Affiliates and CHL Guides introduce businesses to CHL and are rewarded when those businesses join. You can become one too — and earn as others thrive.
Marketing toolkit
A marketing toolkit and advertising options sit in your dashboard today.Advert & Writing Studio · coming after launch
05 · One membership
One membership. A whole business toolkit.
Everything below is in every CHL membership. Not a starter tier and a real tier — one product, three sizes.
Business PageYour home on CHL — pages, story, gallery, opening hours, email, call and share.
WebsiteA fuller multi-page site, with form enquiries.
ShopProducts, orders, stock and card payments.
ServicesPriced, bookable or enquiry-led.
BookingsYour availability, a bookings inbox.
EventsTickets and door check-in.
DiscoveryEligible listings appear in CHL Explore.
ContentMenus, blog posts, articles, galleries.
RentalsHire out space, kit or vehicles.
SubscriptionsRecurring offers and your subscribers.
Business toolsDashboard, wallet, payouts, refunds.
…and around 30 tools insideOpen “See everything included” below.
You don’t choose between the core tools. You choose the capacity that fits your business.
Plans differ by scale, not by features. Essential, Growth and Scale all include the full toolkit — the difference is how much you can publish.
See everything included
Build
- Business Page — pages & content
- Design & palettesBranded headers, colour palettes
- Site editor
- Website StudioMulti-page website with form enquiries
- Image Studio · Trim Image
- Galleries
Operate
- Shop — products & orders
- Digital products
- Services
- Bookings inbox & availability
- Events — tickets & door check-in
- Rentals
- Subscriptions & subscribers
- Menus
Be found & grow
- CHL Explore eligibilityBusinesses · services · products · events
- Blog posts & Article Studio
- Share actions on every page
- Affiliate & CHL Guide programme
- Marketing toolkit · advertising
- Advert Studioafter launch
- Writing Studioafter launch
Money & account
- Card payments
- Wallet & payouts
- Refunds & disputes
- Commissions
- Vendor dashboard
- Plan & billing
06 · Capacity
What counts as a listing?
Your plan comes with a commercial listing allowance — 30, 70 or 150. It only counts the things you offer customers that can appear in CHL Explore. Your business foundation isn’t a listing, and never uses one — so 30 listings does not mean 30 pieces of content. A forty-dish menu, a weekly blog and a ten-page website use none of it.
Create and publish without eating into your commercial capacity. Gallery images, menus, website and Business Page content, blogs and articles don’t use your commercial listing allowance. They’re there to help you present your business, market what you do and keep your audience engaged.
Doesn’t use your allowance
Your business foundation
The home itself. Build as much of it as you like.
- Your Business Page and all of its pagesOverview, about, contact, opening hours
- Gallery and photographyGallery images don’t use your commercial listing allowance. They use your separate media storage allowance instead.
- Your website’s pages and structure
- Menus — every section and every dish
- Blog posts and articlesPublish to your audience without using your commercial listings.
- RentalsExcluded from the allowance by the programme’s listing rules
Uses your allowance
Your publishing capacity
The things you offer that can appear in CHL Explore. One place each.
- Products in your shop
- Services you offer
- Bookable appointments
- Events
- Subscriptions
- Live or still in draft — if you own it, it holds a placeDeleting one frees the place. Editing one never uses another.
Your commercial allowance is for what you offer customers. Your storage allowance covers the media you use to present and promote it. Every plan includes media storage — Essential 5 GB, Growth 20 GB, Scale 50 GB — shown on each plan on the pricing page.
So how far does 30 go?
A café with a full menu, a weekly blog, six pages on its Business Page, a gallery, two bookable tables, eight services on the counter, three events a month and a coffee subscription is using 14 of its 30 places. The menu, the blog, the pages and the gallery didn’t use any.
Most businesses on Essential have room to spare. If the catalogue grows, Growth and Scale are the same toolkit with more room.
Bookable tables2
Services8
Events this month3
Subscription1
Menu · blog · pages · gallery0
Used of 30 on Essential14
07 · Plans & pricing
Choose the capacity that fits your business.
You don’t choose between the core tools — every plan includes the full CHL business toolkit. You choose the size: Essential, Growth or Scale, at 30, 70 or 150 commercial listings, with 5, 20 or 50 GB of included media storage. From £30/month at the Founding Rate.
Questions, answered
The practical details, in plain words.
What’s included in every package?
The full CHL business toolkit: your Business Page, website tools, shop and selling tools, services and bookings, events, rentals, subscriptions, menus and publishing, CHL Explore eligibility, the money tools and your vendor dashboard. Essential, Growth and Scale all include it.
What’s the difference between plans?
Capacity. Plans differ by scale, not by features. Essential gives you 30 listings, Growth 70 and Scale 150 — the same tools in every one.
What counts toward my allowance?
Your allowance counts the listings you own that are eligible to appear in CHL Explore — products, services, bookable appointments, events and subscriptions — whether they’re live or still in draft. Your Business Page and its pages, your gallery, your website, your menus, your blog posts and your rentals don’t count — gallery images use your included media storage instead. Deleting a listing frees its place; editing one doesn’t use another.
How much media storage is included?
Every plan includes media storage for the images you use to present and promote your business — your gallery, menus, website and Business Page content: Essential 5 GB, Growth 20 GB and Scale 50 GB. It’s separate from your commercial listing allowance. Uploads are optimised automatically so your storage goes further. Your storage total isn’t enforced at upload today; when usage reporting reaches your dashboard you’ll see how much you’re using before any limit applies.
Can I change plans?
Yes. Once you’re signed in, plan changes are handled from Plan & Billing in your vendor dashboard.
Can I cancel?
Yes — at any time, from your vendor dashboard. Your plan stays active until the end of the period you’ve already paid for. Nothing is switched off early.
What happens after I cancel?
Your membership runs to the end of the paid period. After that, your Business Page may be archived for up to three months. If you reactivate within that recovery period, your page is restored and your Founding Rate comes back with it. After the recovery period, the rate available when you rejoin applies.
Are payments refundable?
Membership payments are non-refundable once paid, except where the law requires otherwise. Memberships are billed in advance for the billing period you choose and renew automatically unless you cancel.
What is a Founding Rate?
A preferential membership rate offered to businesses joining during CHL’s Founding Vendor programme. Your Founding Rate is protected for as long as your membership stays active. Founding places are limited, and your place is secured when your first membership payment settles.
Can I use an invitation or promotional code?
Yes. You’ll be asked for it as you register. A valid Invitation Code can give 20% off your membership for up to the first 12 months from the date it’s attached to your account. Where a promotion gives a bigger discount for a billing period, the better price applies for that period — you’ll see it before you pay.
Do I need an existing website?
No. Every plan includes your CHL Business Page — a full web presence you build and edit inside CHL — and Website Studio if you want a fuller multi-page site.
What is CHL Explore?
CHL Explore is Community HubLand’s public discovery area, where people browse and search for local businesses, services, products, events and things to do. Eligible listings from your plan can appear there.
Your business already has a story.
Give it somewhere to grow.
CHL memberships start from £30/month at the Founding Rate.
Prices shown are today’s plan prices, as offered at registration. By subscribing you agree to the Terms of Use, including the Founding Vendor Agreement.